POLICIES

Discount Offer

Areas that attract heavy amounts of traffic require more care for cleaning service (in addition certain carpet manufacturers have stipulations for warranty). If a customer signs for a ‘Regular Schedule Cleaning Deal’, they will receive a bonus discount reward.

Please call our office and see if accommodation can be arranged.

CANCELLATIONS GUIDELINES

Please contact our office 24 hours in advance for any cancellation

Via: Email…Voice Mail…Live Representative

NO SHOWS

In event of an “NO Show,” on a schedule appointment and no communication has been made by the client (One Grace Period Hour), the client will be charged $45.00, for servicemen time and travel.

ONE HOUR GRACE WINDOW

We strive to be on time for each appointment, however circumstances can occur which may cause delays. In event thereof we shall inform the customer and the client can determine either to keep the appointment, re-schedule or cancel with no fees applied.

PRICE QUOTE

An actual pricing can be rendered upon the inspection which shall

Include any specifics such as stains, odors or damaged areas in carpets.

1. Stains and odor removal are additional charges and vary upon the type of stain and how numerous.
2. Removal and replacing light furniture

PRICING METHODS

1. Bye-the-Hour
2. Rooms
3. Square Footage
4. Ottomans, Loveseats, Sofas & Sectionals, Pews or priced by Linear footage
5. Deodorizing & Fabric Guard (optional)

REFUND POLICY

We guarantee to give you our best professional cleaning for your carpets and upholstery. However, certain stains conditions and odors may require a second visit to reveal satisfactory results. Which may have been expressed by the serviceperson. This does not ensue any additional charges.

Refunds or Partial Refunds are given to the customer for impair service, equipment malfunctioning or prorated.